Frequently Asked Questions

  1. Go to micpanama.pa
  2. Select the category from which you wish to buy MIC.
  3. If you want to buy a specific product, you can browse through the categories or use the search bar.
  4. Select the product and the appropriate size.
  5. Choose the color and quantity.
  6. Click on "Add to Cart".
  7. If your order is complete, select "Shopping Cart".
  8. If you wish to continue shopping, select "Continue Shopping".
  9. If you have a discount code, enter it in "I have a coupon".
  10. Click on "Checkout".
  11. Fill in your shipping details and choose your payment method. You can pay with debit or credit card.
  12. Make the payment and complete the purchase.

The shipping cost is 4 USD, which you will see reflected before completing the purchase. Remember that for purchases over $45 USD your shipping is free.

The stipulated delivery time for orders is 4 business days, counted from the date on which we send you the confirmation of the purchase order generated by the system, provided there are no causes beyond our control that could delay delivery, such as any event of fortuitous event or force majeure, Servientrega carrier. If you want to know more, you can review our Product Delivery Policy.

Absolutely. Our online stores are implemented on an e-commerce technology platform called Shopify, which allows us to securely receive your order and ship your purchase.

We have different payment methods:

Credit Card (Visa, MasterCard, American Express, Diners Club)

Go to micpanama.gt

If you want to buy a specific product, you can browse through the categories or use the search bar

Select the product and the correct size

Choose the color and quantity

Click on "Add to Cart"

If your order is complete, select "Shopping Cart"

If you want to continue shopping, select "Continue Shopping"

If you have a discount code, enter it under "I have a Discount Coupon"

Click on "Checkout"

Fill in your shipping details and choose "Cash on Delivery" as the payment method, then complete your purchase.

Make the payment upon receiving the order.

Delivery information and the exact amount to pay will be sent to the registered email address.

Once you complete your purchase, we will send a confirmation message to your email with the tracking number, which you can use to track your package. Enter it on the page and click the "Track" option to check your order status. If you cannot find your tracking number, please write to us at micservicioalcliente@mic.com.pa, through our online chat at moviesshop.pa, or contact our phone support at +5073070082

Request a change of address by sending an email to micservicioalcliente@mic.com.pa

You can make the exchange through our virtual channels, email micservicioalcliente@mic.com.pa or by calling +507 3070082

If the exchange is for size, you can do so and we will not consider any price differences or applied offers. However, if you wish to choose a different garment, you must cover the surplus cost. Please review our Returns and Exchanges Policy to learn more.

Our online store is a different channel from our physical stores, which is why it may sometimes have different prices and/or promotional activities that do not apply in physical stores.